Summary: Sicilian Brothers respects your privacy. We only collect the information necessary to process your orders and respond to enquiries. We never sell your data to third parties.
1. Who We Are
Sicilian Brothers is a premium extra virgin olive oil brand based in London, UK, sourcing directly from Camporeale, Sicily.
- Company: Sicilian Brothers
- Email: sicilianbrothersoliveoil@outlook.com
- Website: www.sicilianbros.co.uk
- Location: London, United Kingdom
2. What Data We Collect
We collect the following personal data when you use our website or place an order:
Contact & Order Information
- First name and last name
- Email address
- Delivery address (street, city, postcode, country)
- Phone number (optional)
- Order details (products, quantities, total amount)
- Any message or special instructions you provide
Technical Data
- IP address (collected automatically by our hosting provider)
- Browser type and version
- Pages visited and time spent on site
- Referring website
Payment Data
- We do not store payment card details on our servers
- Payments are processed securely via PayPal
- PayPal's privacy policy applies to payment processing
3. Why We Collect Your Data
We use your personal data for the following purposes:
- Order Processing: To fulfil and deliver your orders
- Customer Service: To respond to your enquiries and support requests
- Legal Compliance: To comply with UK and EU legal obligations
- Communication: To send order confirmations and updates
- Marketing: Only if you have explicitly opted in
4. Legal Basis for Processing
Under GDPR, we process your data on the following legal bases:
- Contract: Processing necessary to fulfil your order
- Legitimate Interest: Improving our services and website
- Consent: For marketing emails (you can withdraw at any time)
- Legal Obligation: To comply with applicable laws
5. Who We Share Your Data With
We do not sell your personal data. We may share it with:
- PayPal: For secure payment processing
- Web3Forms: For processing contact form submissions
- Delivery Partners: To fulfil and deliver your orders
- Legal Authorities: When required by law
All third-party providers are GDPR compliant and process data only on our instructions.
6. How Long We Keep Your Data
- Order data: 7 years (UK legal requirement for financial records)
- Contact enquiries: 2 years from last contact
- Marketing preferences: Until you withdraw consent
- Technical logs: 90 days
7. Your Rights (GDPR)
Under UK GDPR and EU GDPR you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restriction: Limit how we use your data
- Right to Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: At any time for marketing communications
To exercise any of these rights, contact us at: sicilianbrothersoliveoil@outlook.com
8. Cookies
Our website uses minimal cookies:
- Essential cookies: Required for the website to function (shopping basket)
- Analytics cookies: We may use anonymous analytics to improve the site
You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.
9. Data Security
We take data security seriously and implement appropriate technical and organisational measures including:
- SSL/TLS encryption for all data transmitted to and from our website
- Secure payment processing via PayPal
- Access controls limiting who can access personal data
- Regular security reviews
10. International Transfers
Your data may be processed outside the UK/EU by our service providers (e.g. Web3Forms, PayPal). Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email. The date at the top of this page indicates when it was last updated.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: sicilianbrothersoliveoil@outlook.com
- Website: www.sicilianbros.co.uk
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you are based in the UK: ico.org.uk